Privacy Policy for ClydeVisionFilms

Who We Are

Our website address is: https://clydevisionfilms.com.

Data Collection and Membership Management

At checkout, we collect your name, email address, username, and password to set up your account. If you are redirected to an offsite payment gateway, we may temporarily store this information to complete your account setup when you return.

We may also collect your billing address and phone number for order confirmation and future checkout convenience. If required, your credit card number, expiration date, and security code are securely passed to our payment gateway. We store the last four digits and expiration date for reference and payment notifications.

When logged in, we use cookies to track activities such as logins, visits, and page views.

Comments

If you leave a comment, we collect the information provided, your IP address, and browser user agent for spam detection. An anonymized string of your email address may be sent to Gravatar. The Gravatar privacy policy is available here. After comment approval, your profile picture is public in the comment context.

Media

If you upload images, avoid including location data (EXIF GPS). Visitors can download and extract such data.

Cookies

  • Comment Cookies: Optionally saves your name, email, and website for convenience (1-year duration).
  • Login Cookies: Stores login and screen display preferences. Login cookies last two days, screen options for a year. “Remember Me” extends login persistence to two weeks.
  • Temporary Cookies: A temporary cookie checks browser cookie acceptance upon login page visit.
  • Publishing Cookies: Stores post ID of an edited or published article, expiring in one day.

Embedded Content

Articles may include embedded content behaving similarly to visiting the source site. These external sites may collect data, use cookies, and employ third-party tracking.

Data Sharing

If you request a password reset, your IP address is included in the reset email.

Data Retention

Comments and their metadata are retained indefinitely. For registered users, we store profile information indefinitely, allowing edits or deletions except for usernames. Administrators can view and edit user information.

Your Rights

You may request an exported file of your personal data or request data deletion, excluding required legal, administrative, or security retention.

Data Processing and Store Transactions

While visiting our store, we track:

  • Viewed products for recommendations.
  • Location, IP, and browser type for tax and shipping estimation.
  • Shipping address for order fulfillment.

When making a purchase, we collect:

  • Name, billing, shipping address, email, phone number, and payment details.
  • Account information if registered.
  • Order details for processing, fraud prevention, compliance, and marketing if opted in.

We retain order information for tax and accounting compliance.

Team Access

Administrators and Shop Managers can access:

  • Order details (purchases, dates, shipping details).
  • Customer information (name, email, billing, and shipping details) to fulfill orders and manage support.

Third-Party Sharing

We share data with third parties for order fulfillment, including:

  • Payments: We process payments via PayPal, sharing necessary transaction details. View PayPal Privacy Policy.
  • Spam Detection: Comments may be checked via Akismet, collecting IP address, user agent, referrer, and provided details.

Wishlist Data

We track:

  • Products added to wishlists for recommendations.
  • Wishlist details for store staff visibility.
  • Cookies maintain wishlist content during browsing.

Administrators and Shop Managers can access:

  • Wishlist details for targeted offers and recommendations.

Contact

For privacy concerns, contact us at [email protected].